Live now/Voice AI for dental practices

Never miss
a patient call.

Pearl is the AI voice assistant built for dental offices. Answers every call 24/7, books straight into your PMS, and updates your staff — in seven languages, on an audit-ready security program mapped to HIPAA safeguards and SOC 2.

Audit-ready · BAA available30-day free trialNo long-term contract
An after-hours Bridgeview Dental reception desk with a single phone glowing amber as Pearl answers an incoming call
0:00·Pearl

Thanks for calling Pearl. How can I help you today?

24/7
Live coverage
Simultaneous calls
7
Languages
<7d
From demo to live

How it works

Live in a week. Without lifting a finger.

From discovery to fully-live AI voice assistant in under a week. We do the heavy lifting so your team can stay focused on patients.

  1. Day 0

    01

    30-minute discovery call

    We learn your practice — hours, providers, scheduling rules, emergency protocols, your PMS, your VOIP, and the questions patients ask most. No staff lift required.

    • Tour of your workflows
    • PMS and VOIP audit
    • Custom routing plan
  2. Day 1–3

    02

    Pearl is trained and tested

    Our team configures Pearl with your scheduling rules, custom greetings, and emergency triggers. We dry-run dozens of patient scenarios and tune Pearl until it sounds like your front desk on its best day.

    • PMS integration live
    • Voice + persona dialed in
    • End-to-end test calls
  3. Day 3–7

    03

    Go live — after hours first

    Flip Pearl on for after-hours and overflow only. Your team keeps daytime calls while Pearl quietly captures every missed call, booking, and reschedule overnight. Zero risk to your in-day workflow.

    • Soft launch overnight
    • Real-time staff summaries
    • Daily review portal
  4. Week 2+

    04

    Scale to 24/7 — or stay overflow

    Once you trust Pearl, expand to full 24/7 coverage. Or keep her on overflow forever — your choice. Every month we review call analytics together and tune for the next gain.

    • Full 24/7 coverage (optional)
    • Monthly tuning sessions
    • Pearl improves with every call
White-glove onboarding includedNo setup feesCancel anytime

Solutions

Everything your front desk does — without the hold music.

Unlike call centers or offshore receptionists, Pearl holds natural conversations and integrates directly with your PMS. Built specifically for dental workflows.

01

24/7 call answering

Pearl answers calls after hours or around the clock. Multiple simultaneous calls, zero wait times, no hold music.

02

Direct PMS scheduling

Books, reschedules, and confirms appointments directly in your practice management system — no staff follow-up needed.

03

Texts & notifications

Sends and receives texts for confirmations and inquiries. Updates your staff via email or text after every interaction.

04

Multi-lingual

Pearl speaks English, Spanish, Mandarin, French, German, Japanese, and Korean — with more on the way.

05

Audit-ready security program

Mapped to HIPAA safeguards and SOC 2 controls. End-to-end encryption, access control, logging, and BAA available where applicable.

06

Call review portal

Review every inbound call. Analyze conversations, track outcomes, and get actionable insights on patient communication.

PMS support

Books directly into the cloud version of your practice management system.

See every feature
  • Dentrix Ascend
  • Athena
  • ModMed
  • NexHealth
  • Cloud9
  • Curve Hero
  • NextGen Office
  • eClinicalWorks

By the numbers

24/7
Availability
Simultaneous calls
7
Languages
30d
Free trial

Calculator

See your recovered revenue.

Drag the sliders. Estimate the monthly and annual upside Pearl creates for your practice before you ever book a demo.

40calls

Voicemail, after-hours, and overflow calls combined.

30%

Share of recovered calls that become booked patients.

750$

Industry average is $750–$1,500 for a new dental patient.

8no-shows

Pearl confirms and reschedules in real time, recovering ~60%.

180$/hr

Production per provider chair-hour.

Monthly upside

$9,864

Recovered calls $9,000+recovered no-shows $864

Annual upside

$118,368

Net after Pearl

$113,580

Pearl cost

$399/mo

Payback

1 day

ROI multiple

24.7×return per $1 spent
Lock in this number

Estimates only. Actual results vary by practice. Pearl helps you measure real recovery using the call-review portal once you go live.

Side by side

Why practices switch from voicemail and call centers.

One AI voice assistant replaces voicemail traps, outsourced call centers, and an additional FTE — at a fraction of the cost.

Available 24/7

  • Voicemail
  • Front-desk FTE
  • Call center
  • Pearl

Books directly in PMS

  • Voicemail
  • Front-desk FTE
  • Call center
  • Pearl

Unlimited simultaneous calls

  • Voicemail
  • Front-desk FTE
  • Call center
  • Pearl

Natural-sounding conversation

  • Voicemail
  • Front-desk FTE
  • Call center
  • Pearl

Speaks 7 languages

  • Voicemail
  • Front-desk FTE
  • Call center
  • Pearl

Sends post-call summaries

  • Voicemail
  • Front-desk FTE
  • Call center
  • Pearl

Audit-ready security (HIPAA + SOC 2 mapped)

  • Voicemail
  • Front-desk FTE
  • Call center
  • Pearl

BAA available where applicable

  • Voicemail
  • Front-desk FTE
  • Call center
  • Pearl

Cost

  • Voicemail$0
  • Front-desk FTE$3.5k+/mo
  • Call center$1.5k+/mo
  • Pearl$399/mo

Cost figures are USD averages — fully-loaded FTE includes salary, benefits, and overhead. Call-center figures based on common North American per-minute pricing for a small dental practice.

Pricing

One plan. Everything included.

No hidden fees. No long-term contracts. 30-day free trial — cancel anytime.

Pearl Pro

$399USD / month

Everything your practice needs to never miss a call again. Setup included.

Start free trial

30-day free trial. Cancel anytime. No setup fees.

  • 24/7 or after-hours call answering
  • Unlimited simultaneous calls
  • Direct PMS scheduling
  • Send & receive texts
  • Staff email/text notifications
  • Call forwarding & voicemail transfer
  • Multi-lingual (7 languages)
  • Fully customizable workflows
  • Call review portal & analytics
  • VOIP integration (Mango Voice, Weave, etc.)
  • Audit-ready · HIPAA + SOC 2 mapped
  • End-to-end encryption
  • 30-day free trial

Security

Audit-ready by design. Built for healthcare from day one.

Pearl operates an audit-ready security program mapped to HIPAA safeguards and SOC 2 controls. End-to-end encryption on every interaction.

  • 01Audit-ready · Mapped to HIPAA + SOC 2
  • 02End-to-end encryption (TLS 1.2+ / AES-256)
  • 03BAA available where applicable
  • 04Diligence package available under NDA

Full controls, diligence package, and privacy commitments — on the security page.

Security overview

FAQ

Top questions. Quick answers.

The four we hear most often. Full FAQ has the rest — integrations, languages, customization, cancellation.

What is Pearl?
Pearl is an advanced AI dental reception assistant. Patients interact with Pearl just like a human receptionist — by phone. Pearl answers calls after hours (or 24/7), schedules appointments directly in your PMS, sends texts, responds to general business inquiries, and updates your staff after every interaction via email or text.
How does Pearl handle HIPAA and SOC 2?
Pearl operates an audit-ready security program mapped to HIPAA safeguards and SOC 2 controls. We sign BAAs where applicable and the platform is designed to support HIPAA-regulated workflows. Patient data is encrypted end-to-end, in transit and at rest, and where possible we route calls and data through Tier 1 enterprise-grade servers in your country. Security overview, policies, risk assessment summary, architecture overview, BAA, and subprocessors list are available under NDA.
What tasks can Pearl handle?
Pearl handles 24/7 or after-hours call answering, appointment scheduling and rescheduling directly in your PMS, sending and receiving texts, answering general questions (hours, location, insurance, emergencies), forwarding calls to your receptionist or voicemail, and sending staff updates after every patient interaction. Pearl handles multiple calls simultaneously with no wait times.
Which PMS systems does Pearl support?
Pearl integrates with cloud versions of Athena, Cloud9, Curve Hero, Dentrix Ascend, eClinicalWorks (v11.53+), Modernizing Medicine (ModMed), NextGen Office, and NexHealth Synchronizer. We’re constantly adding new integrations.

4 of 12 questions shown.

All FAQs

Get started

Ready to never miss
a patient call again?

See how Pearl can transform your dental practice with a free, personalized demo. 30-day trial, no contract.

Book a demo

Contact

See Pearl in action.

Start your free 30-day trial and see how Pearl transforms your practice's patient communication.

Live demo call

Hear Pearl handle a real patient call, customized for your practice.

PMS integration setup

We set up custom workflows, scheduling rules, and integrations with your team.

Works with your phone

Integrates with your existing phone number and VOIP system (Mango Voice, Weave, etc.).

Prefer direct

Email / info@getpearl.ai

Phone / 1-866-802-3232

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